Answered By: Abbie Steuhm
Last Updated: Apr 12, 2024     Views: 3

If you try to access one of our databases and a message reading "ERR_SSL_PROTOCOL_ERROR" or similar appears, that means you need to clear your browser's cache. Make sure to clear the entirety of it and not just the past 24 hours. You can also try using a different browser or clearing your device's SSL certificates.

However, if the error message says it's a hosting problem with the EZProxy, then contact our librarians for further assistance.